A little help, whenever you need it
Your next step, explained.
Keep your words, check your page, and know what happens before you put it online. Choose the part you need help with.
Sign in and get back to work
Use the sign-in name and password for your existing account. A new account would not bring your saved work with it.
- Enter the sign-in name for your existing account. This is not your email address or your public website address.
- Use your current password. If you changed it, the earlier password will no longer work.
- If you have tried several times, pause before trying again. Never send anyone your password.
What if I have lost my sign-in details?
Check your password manager for your sign-in name and current password. Automatic lost-access recovery is not available in this build. Creating another account will not recover the work saved in your existing one.
Save a private draft
Editing changes the form. Saving creates a private version you can return to. Neither action publishes your page.
- Add your business name, a headline, an introduction and at least one complete service. Include a phone number or email address customers may use.
- Choose Save and check the saved version shown on the returned page.
- If a field needs attention, your submitted words stay in the editor. Correct the highlighted fields and save again.
What if another window saved a newer version?
The newer saved version is kept. Your attempted words remain in the form so you can compare and edit them. Check what you want to keep before saving again; do not reload before copying any unsaved words you still need.
Preview, then publish
Preview shows your saved draft. The Publishing page is where you approve the version and address other people will see.
- Save your changes, then open Preview. Check the wording and the contact details.
- Open Publishing, review the saved version and choose an available address. Read the publication notice before approving.
- A version on its way is still being processed. Reload Publishing to check progress. Once it is marked live, open the public address to check it.
- For later changes, save and preview again, then approve the update on Publishing. Saving alone does not update the public page.
What if publication is refused or the address changed?
Read the reason on Publishing. Choose another address if yours is unavailable. If a newer version was saved or published, reopen Publishing and review it before approving again. A refused update does not replace the page already live.
Undo the right change
Restoring a private draft and rolling back a public page are two different actions.
- To recover earlier words, choose a version in the editor's saved history. Restoring it creates a new private version; it does not change the public page.
- Preview the restored draft. If you want it online, approve it separately on Publishing.
- To return the public address to earlier published content, choose an available rollback on Publishing and wait until that entry is live.
Can every earlier version always be restored?
Use the versions currently offered in your history. Keep a downloaded copy of content you need to retain. The current rollback restores published content with the existing page design; it is not a backup of every earlier renderer or asset.
Keep a copy of your words
Copy my page document downloads the content of one saved version. Treat it as your own document, especially if it contains contact details.
- Save the version you want to keep, then open Copy my page document and download it.
- To bring that content back later, open Recover page content and paste the document.
- Review the imported words in the editor. Nothing is saved or published until you explicitly choose those actions.
Is this a backup of my whole account?
No. It contains the page's words and contact fields, not your password, account, complete version history, publication permissions or website software.
Know what becomes public
Your workspace draft is not your public website. Publication is the separate act that makes the approved page content public.
- Before publishing, check that the words, phone number and email address are intended for the public.
- Never put passwords, access codes, private customer records or payment details in your page content.
- Assume published content can be copied. Replacing or rolling back the page does not erase earlier copies or every retained published object.
Should I send a password when asking for help?
No. Describe what you were trying to do and the message you saw. Remove passwords, access codes and private customer details from anything you share.